Make a Return
Thank you for shopping with Bleo! As always, we hope you are happy with your purchase. But we understand that sometimes things don’t work out.
If you aren’t completely satisfied with your order, you can return it to us for a full refund - no questions asked - within 30 days of it being delivered to you. If after 30 days you decide to make a return, certain items will still be eligible for an exchange or store credit for up to 60 days. Learn more about our return policy here.
For damaged, defective, or incorrect items, or for issues with an order or a delivery, please contact us. We are ready to make things right.
How to Make a Return
Submit a Return Ticket to obtain the return address and a unique return merchandise authorization number (“RMA Number”).
The address can also be obtained by referring to your Order Confirmation Slip or by emailing customer service at help@shopbleo.com.
Place the item(s) you are returning and any corresponding paperwork you may have (a receipt, invoice, order confirmation slip, or other proof of purchase) securely in either their original packaging or another postal-approved mailer.
Be sure to send your items back to us with the RMA number written largely and legibly on the outside of the package.
After receiving your return and inspecting the condition of your item(s), we will process your request. Once your request has been accepted, you will be given your refund, exchange, or store credit (whichever resolution method you chose).
Resolutions
When you return any item(s) to Bleo Boutique, you have your choice between one of the following options:
a full refund to your original payment method,
a full refund in the form of store credit, or
an exchange of equal value.
Read more information about returns, refunds, exchanges, and store credit on our policy page.
Please Note:
Custom-made and digital products as well as sale items are FINAL SALE and are NOT eligible for return for any reason.
Our shipping and receiving department will REJECT any item(s) returned without the designated RMA Number written legibly on the packaging in which they are mailed. Be advised refunds CANNOT be issued in these cases.
At this time, customers are responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
